In less than 20 minutes, I was helped on two occasions by Koelners who observed my confusion (at some confusing situations), and set me straight... One even took the pain to observe the word "France" printed on my badge and addressed me in French.
Why was I confused? It turns out that U-Bahn lines 3 and 4 are currently rerouted due to track works... which is why my number 3 train kept refusing to go where I wanted it to.
Moral of the story: wear your badge with pride!
-- Marc
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